Operation

Today, more and more business processes are handled by IT systems. This creates the need for better solution availability, performance and support. At the same time, you need to reserve your experts and their value know-how for departmental IT projects. This is all the more reason to place your trust in a reliable partner like SYCOR GmbH and free your valuable employees from tedious routine tasks.

As a medium-sized company, we know that off-the-shelf outsourcing solutions do not work. We offer a modular service structure so you can pick and choose the services you really need. We can operate your systems in your or our data centers and offer everything from standard support hours to 24/7 support. Furthermore, we offer solutions that enable normal to high system availability. We also procure the right hardware and software for you and keep an eye on maintenance agreements as part of the lifecycle management process. Most importantly for you, we can support and integrate the complete spectrum of modern technologies—quality assured.

We provide expert operations support for the following areas:

• Application systems
• Server and storage systems
• Voice and data communication

• Focus your own resources on core competencies
• Transparent and predictable costs
• Lower costs and higher quality
• Greater flexibility in building and expanding your IT infrastructure
• Respond faster to changes
• Integration and networking of different systems
• Up-to-date hardware and software
• Guaranteed service levels and availabilities
• Global operations
• 24/7 support and central help desk